Euro Parts Club Inc.

Contact info and Customer service

 
Customer Service
Sales
Returns
General
  
   
Toll Free: 1-800-449-8744
 
Phone: 1-310-264-5088
 
Fax: 1-310-828-2300
 
Hours: Mon-Fri 9am-8pm || Sat 9am-3pm
Return Procedure
 
1.) Please fill out the Return Request Form. If you do not have your invoice, please indicate when you purchased your parts. You will be emailed a return number in 3-4 business days.
 
2.) When you get your RA# please remember to write your Return Authorization Number on the outside of the package. Otherwise, we cannot accept your package.
 
3.) Wrap the package securely.
 
4.) No Returns will be accepted without a return authorization number.
 
 
Return Policy
 
Within 21 days of placing your order from www.europartsclub.com.com, you may return: Any item in its original condition that either did not fit or is a core return. The item can not be disassembled or damaged by incorrect installation. We are not responsible for installation errors. Product returns that are returned for credit will be subject to a twenty percent (20%) restocking fee. Special-order products are NOT returnable. Electrical parts are not returnable if plugged in or unsealed for any reason. Service manuals are not returnable for any reason. No Returns will be accepted without a return authorization number. Shipping charges are not refundable. We are not responsible for any labor costs, which occur as the result of the installation of wrong or defective parts.
 
Credit Policy
 

Refunds for returns or cores will normally take 3-4 weeks AFTER we receive the part back at the warehouse. So you may understand:

* When we receive the merchandise back we forward it to the manufacturer for approval.

* The manufacturer will then approve your return.

* Once the return has been approved we will credit the credit card you used to buy the merchandise.

* Please be aware that your bank may take 3 to 7 business days until they post the credit to your account.

*If you have not received credit in 3-4 weeks after you return the parts please email shipping@europartsclub.com
 
Hours: Mon-Fri 9am-8pm | Sat 9am-3pm

 
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